Terms and Conditions
These Terms and Conditions constitute the legal agreement between you and Mostbet (the operator) governing your use of the platform, including the website mostbet.pakistansuperleague.com.pk, mobile applications, and all associated services. By registering an account or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any provision, you must not use the platform.
Definitions
In these Terms and Conditions, the following terms have the meanings set out below: "Account" means your personal user account registered on the platform; "Wager" or "Bet" means any stake placed on a game, event, or outcome; "Balance" means the total funds held in your Account; "Bonus" means any promotional credit, free spins, or incentive offered by the operator; "Deposit" means funds transferred from you to your Account; "Withdrawal" means funds transferred from your Account to your nominated payment method; "Operator" means Mostbet and its licensed entity; "Platform" means all services, games, and features accessible via the website and mobile applications.
Eligibility and Right to Register
You may register an Account only if you meet all of the following conditions: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into a binding contract under the laws of your jurisdiction; (c) you are not resident in or accessing the platform from a jurisdiction where gambling is prohibited or where the operator is not licensed to operate; (d) you are not an employee, director, shareholder, or affiliate of the operator or its parent company; (e) you have not been previously suspended or permanently closed by the operator; and (f) you are not listed on any gambling self-exclusion or regulatory exclusion register in your jurisdiction. The operator reserves the right to verify your eligibility at any time.
Account Registration and Security
You may register only one Account per person, household, email address, telephone number, and IP address. Multiple accounts are prohibited and will result in immediate closure and forfeiture of all balances. During registration, you must provide accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your password and login credentials. You must notify the operator immediately of any unauthorized access or security breach. You are liable for all activity on your Account, whether authorized by you or not. The operator is not responsible for loss or damage resulting from your failure to protect your credentials.
Account Verification and Know Your Customer
The operator is required to verify your identity, address, and payment method before you may withdraw funds. You must provide valid documentation as requested, which may include a copy of your passport or national identity card, proof of address (utility bill or bank statement dated within the last three months), and verification of your payment method. Verification may be completed at any time during your use of the platform. Failure to provide requested documentation within a reasonable timeframe may result in suspension of your Account. For full details on our verification procedures, please refer to our KYC Policy.
Deposits and Withdrawals
Deposits are processed instantly and without fees charged by the operator. Accepted payment methods in Pakistan include JazzCash, Easypaisa, Bank Transfer, Visa, Mastercard, USDT, Bitcoin, and Ethereum. Minimum and maximum deposit amounts may apply and are displayed at the point of transaction. Withdrawals are processed to the original payment method used for deposit. Withdrawal requests are typically processed within 24 hours, though cryptocurrency transactions may vary. The operator does not charge fees for withdrawals; however, your payment provider may impose charges. You must have completed account verification before withdrawing funds. Withdrawals are only available from your real-money balance and are subject to the wagering requirements outlined in the Bonus Terms.
Wagering Requirements and Bonus Terms
Any bonus credit, free spins, or promotional offer is subject to specific wagering requirements and conditions. Bonuses must be wagered a specified number of times before withdrawal is permitted. Bonus funds expire if not used within the stated validity period. You may not withdraw bonus funds directly; only winnings derived from bonus wagering may be withdrawn after the requirement is met. For complete bonus terms, conditions, and restrictions, please refer to our Bonus Terms and Conditions.
Inactive Accounts and Dormancy Fees
An Account is considered inactive if no login or wager activity occurs for 12 consecutive months. The operator may charge a monthly dormancy fee of up to PKR 500 (or equivalent) to inactive Accounts. These fees will be deducted from your Account balance until the balance is depleted. If your Account balance reaches zero due to dormancy fees, the Account will be closed. You may reactivate an inactive Account by logging in and placing a wager. Any remaining balance will be returned to you upon request, provided your Account has been verified.
Prohibited Conduct
You agree not to engage in any of the following conduct on the platform:
- Fraud, deception, or misrepresentation in any form, including false identity or payment information
- Money laundering, terrorist financing, or use of the platform for illegal purposes
- Creating multiple accounts to circumvent restrictions, bonuses, or limits
- Using automated software, bots, scripts, or tools to place wagers or manipulate gameplay
- Colluding with other players to exploit bonuses, odds, or system vulnerabilities
- Using a VPN, proxy, or other technology to mask your location or bypass geographic restrictions
- Attempting to hack, reverse-engineer, or interfere with the platform's systems or security
- Harassing, threatening, or abusing other players or operator staff
- Posting offensive, defamatory, or illegal content on the platform
- Exploiting technical errors or glitches for financial gain
Operator's Rights and Account Closure
The operator reserves the right to suspend or permanently close your Account at any time, with or without notice, if you violate these Terms and Conditions or engage in prohibited conduct. Upon closure, all funds in your Account will be forfeited unless the operator determines that a refund is appropriate. The operator may confiscate any winnings derived from fraudulent, collusive, or prohibited activity. The operator may also modify these Terms and Conditions at any time by posting updated terms on the platform. Your continued use of the platform following such modification constitutes acceptance of the new terms. The operator is not liable for any loss or inconvenience resulting from account suspension or closure.
Errors and Malfunctions
All wagers are placed at the odds and terms displayed at the moment of acceptance. If a wager is placed due to an obvious error in odds, pricing, or game malfunction, the operator reserves the right to void the wager and refund the stake. If a technical malfunction prevents a wager from being settled correctly, the operator will refund the stake or correct the settlement as appropriate. The operator is not liable for any loss or inconvenience resulting from system errors, downtime, or technical issues beyond its reasonable control.
Responsible Gaming
The operator is committed to promoting responsible gaming. You have access to tools to manage your gambling, including deposit limits, loss limits, session time limits, self-exclusion, and reality check reminders. You are encouraged to use these tools to stay in control. If you believe you have a gambling problem, you may self-exclude from the platform for a period of your choice. For detailed information on responsible gaming tools and support resources, please refer to our Responsible Gaming Policy.
Intellectual Property
All content on the platform, including the website design, logos, trademarks, software, games, graphics, and text, is the exclusive property of the operator or its licensors. You may not reproduce, distribute, modify, or transmit any content without prior written consent. Unauthorized use of the operator's intellectual property is prohibited and may result in legal action.
Limitation of Liability
To the extent permitted by law, the operator is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, data, or goodwill. The operator's total liability to you for any claim shall not exceed the amount you have deposited into your Account in the 12 months preceding the claim. Some jurisdictions do not permit the exclusion of certain liabilities, so this limitation may not apply to you.
Applicable Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao, under which the operator is licensed. You irrevocably submit to the exclusive jurisdiction of the courts of Curaçao for any dispute arising from or relating to these terms or your use of the platform. However, you may pursue claims through the operator's dispute resolution process before initiating legal proceedings.
Dispute Resolution
If you have a complaint or dispute regarding your Account, a wager, or any aspect of the platform, you must contact the operator's support team within 30 days of the incident. The operator will investigate and respond to your complaint within a reasonable timeframe. If you are not satisfied with the operator's response, you may escalate your complaint through our formal dispute resolution process. For full details on how disputes are handled, please refer to our Dispute Resolution Policy.
Language and Translation
These Terms and Conditions are provided in English. If the platform is made available in other languages, the English version shall prevail in the event of any conflict, discrepancy, or ambiguity in translation. All legal notices and communications from the operator will be in English unless otherwise required by law.
Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect. The operator will replace the invalid provision with a valid provision that achieves the original intent as closely as possible.
Notifications and Communications
The operator may communicate with you via email, in-account notifications, SMS, or push notifications. You are responsible for keeping your contact information current. Important notices, including changes to these Terms and Conditions, account closures, and regulatory updates, will be sent to your registered email address. Your continued use of the platform constitutes acceptance of such communications.
Contact and Support
For questions, complaints, or support, you may contact the operator via live chat (available 24/7), email at support@mostbet.com, Telegram, or phone. Support is available in English, Urdu, and Hindi. The operator aims to respond to all inquiries within 2 minutes on live chat. For account access and to place wagers, you can use Mostbet login on the platform.
Last Updated
These Terms and Conditions were last updated on the date displayed at the bottom of this page. The operator reserves the right to modify these terms at any time. Material changes will be notified to you via email or in-account notification. Your continued use of the platform following any modification constitutes your acceptance of the updated terms.